❓ Frequently Asked Questions
Answers to all your questions about fg664
From opening an account to withdrawing money via bKash — find clear and detailed answers in English to the most important questions about fg664 right here.
fg664 is a trusted online betting and casino platform in Bangladesh. New players and experienced bettors alike have many questions. On this page we have answered the most frequently asked questions about account registration, deposits and withdrawals, game rules, bonuses and promotions, and safe gaming. If you cannot find the information you need, contact our 24/7 live chat support.
Account and Registration
To open an account at fg664 you need an active mobile number and email address. During registration you will need to provide your full name, date of birth and a password of your choice. Please note, only those aged 21 or above can open an account at fg664. Only one account can be opened per mobile number.
After registration, an OTP (One-Time Password) code will be sent to your mobile number. Verifying your number with that code will activate your main account. At the time of your first withdrawal, fg664 may ask for a photo of your national ID card or passport for identity verification — this is entirely for your security.
Go to the fg664 Login page and click the "Forgot Password" option. Enter your registered mobile number or email and a reset link or code will be sent to you. Use that code to set a new password. The process is completed in just a few minutes. For any issues, contact 24/7 live chat support.
No, under fg664's rules each person may open only one account. Attempting to open multiple accounts may result in those accounts being cancelled and any associated bonuses and winnings being forfeited. If you have any issue with your account, please contact the support team.
Deposits and Withdrawals
Money deposited into fg664 from bKash is usually added to your account instantly. If there is any delay for any reason, it will be reflected within a few minutes at most. Keep your transaction ID when making a deposit — if you run into any trouble you can use it to get help from the support team.
The minimum deposit amount at fg664 is ৳200 — this applies to all methods including bKash, Nagad, Rocket and bank transfer. For withdrawals the minimum amount is ৳1,000. Rather than withdrawing small amounts one at a time, wait until you have reached at least this limit before making a withdrawal request.
Withdrawal requests at fg664 generally take 10 to 45 minutes to process — this applies to Nagad, Rocket and all other methods. Even during busy periods the money arrives within this window. If you have been waiting more than 45 minutes, share your transaction ID with support.
fg664 does not charge any processing fee of its own for deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket) or bank may charge their own fee — that is entirely subject to their own policies. Finance / Wallet page has detailed payment information.
fg664 supports bank transfer through most of Bangladesh's major banks. Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank and Sonali Bank are supported along with other banks. The minimum deposit amount for bank transfer is also ৳200. Find out more on the Finance / Wallet page.
Games and How to Play
To bet on BPL matches, first fg664 Login and go to the Cricket section. There you can place bets on both live and pre-match markets. Markets including match winner, toss, total runs and top run-scorer are available. Read the odds carefully before placing a bet. You will find a detailed guide on the Cricket page.
Yes, all slot games at fg664 are built with a mobile-first design. They can be played directly from the browser on both Android and iOS devices — no separate app download is needed. Games from top providers such as Pragmatic Play, PG Soft and JILI run smoothly. See the game list on the Slots page.
RTP (Return to Player) is the average percentage of money returned to players over the long term in a game. For example, a game with a higher RTP generally returns more over the long term. However, RTP is a theoretical figure — each spin or bet is completely random and does not depend on previous results.
fg664's live casino features games from world-class providers like Evolution Gaming and Ezugi. Live Baccarat, Blackjack, Roulette, Sic Bo, and many more games are available to play with real dealers. All games run 24 hours a day according to Bangladesh Standard Time (BST). Find out more on the fg664 Casino page.
Aviator is a crash-style game by Spribe. A plane starts flying and a multiplier keeps increasing. You need to "Cash Out" before the plane crashes — until then your bet keeps being multiplied by the multiplier. If you do not cash out in time, your entire bet is lost. It is a combination of luck and strategy rather than skill alone.
Bonuses & Promotions
On your first deposit at fg664, you can receive a 200% welcome bonus up to ৳15,000. For example, if you deposit ৳5,000, you can start playing with a total of ৳15,000. To claim the bonus, activate the bonus option during your first deposit after registering your account.
A wagering requirement means you must place a certain amount in bets before you can withdraw bonus funds. For fg664's welcome bonus, this condition is 15 times (15x). That means if you receive a ৳10,000 bonus, you must wager a total of ৳150,000 before withdrawing. Once the requirement is met, your full balance becomes withdrawable.
fg664's VIP program has three tiers: Bronze, Silver, and Gold. You are automatically promoted to a higher tier through regular play. Bronze offers a weekly cashback of 0.4%, Silver 0.8%, and Gold up to 1.2%.
A cashback bonus is automatically added to your account every week based on your VIP tier. The higher your VIP tier, the higher your cashback rate. Cashback is credited directly to your playing balance — no separate claim is needed. For detailed terms, please read the Terms & Conditions.
Yes, fg664 bonuses can be used for both sports betting (including cricket and football) and casino games. However, certain promotions may have their own specific conditions — such as being valid for slots only or sports only. The detailed terms for each offer can be found on the Terms & Conditions page.
Security & Responsible Gaming
fg664 uses full SSL encryption technology to keep user information secure. Your personal data, banking details, and transaction data are never sold or shared with any third party. To learn more about our privacy practices, please read the Privacy Policy page.
All games at fg664 are operated by internationally recognised game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe). These providers' games use a certified Random Number Generator (RNG), which ensures completely impartial and random results. fg664 operates as a safe and fair platform.
If you want to take a break, you can request self-exclusion from fg664's account settings. You can temporarily close your account for a set period (1 week, 1 month, or long-term). For more information on this, visit the Responsible Gaming page or contact support.
fg664 is strictly for players aged 21 and over. Providing your date of birth during registration is mandatory. Before your first withdrawal, you may be required to verify your age using a national ID card or passport. Accounts belonging to underage users are cancelled and all funds are returned.
fg664 takes responsible gaming very seriously. The platform offers deposit limits, session time limits, and self-exclusion options. Treat gaming as entertainment, not as a source of income. If needed, speak with our 24/7 Bengali support team. Detailed tools and guides are available on the Responsible Gaming page.
Still have questions? Contact support
If you did not find the answer to your question in the FAQ above, speak directly with our 24/7 Bengali live chat support. Our expert team is always here for you.
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